
Making our website accessible for all with 'Accessibility on Demand' toolkit. Click to learn more...
Our website has just got more accessible! Over 1 billion people worldwide encounter barriers when trying to read and understand content online. This can be due to disabilities, learning difficulties, visual impairments, or if people speak English as a second language.
With our new accessibility button, located top left (or centre) of the header, you can adjust this website to meet your needs.
If BSL is your first language you will find on many of the pages BSL videos explaining some of the content.
Keeping Our Community Safe. Please click to learn about a recent fraud alert, with BSL Video...
Fraud alert on social media!
We feel really sad that we have to announce this, but please be aware that there are people using social media claiming they work at The Deafness Resource Centre. They are also using the charity logos.
The names we are aware of are Claudia P Stanley and Mercy Cabrera – they DO NOT WORK at the Deafness Resource Centre now or in the past, please do not respond to any messages from this person.
If anyone claims to work for the DRC that you do not already know, please check with us first:
email: enquiries@deafnessresourcecentre.org or speak to a staff member you already know.

We provide support for D/deaf people in St Helens, Halton & Knowsley, for children, young people, families and adults across Merseyside
We aim to empower, support and enhance the quality of life for D/deaf people
Welcome to The Deafness Resource Centre in St Helens
At The Deafness Resource Centre (DRC), we are dedicated to providing support, resources, and services to individuals who are D/deaf*, as well as their families and friends. Our centre is a hub of information, assistance, & community for the D/deaf population in St. Helens, Halton, Knowsley and the surrounding areas.
Our mission is to empower individuals with hearing loss to live fulfilling and independent lives. We understand the unique challenges faced by the D/deaf community, and we strive to break down barriers and promote inclusivity in all aspects of life.
What sets us apart is our team of experienced professionals who are passionate about making a difference. Our staff members are both D/deaf and hearing, who are also fluent in sign language and have extensive knowledge and expertise in various areas related to deafness. Whether you need advice on communication strategies, assistive technology, or access to education and employment opportunities, our team is here to help.
*D/deaf is a collective term used to describe people who are profoundly deaf, deafened, hard of hearing or deafblind.
Below is a brief overview of the deaf services and support we offer.
Information and Advice
We provide up-to-date information on a wide range of topics related to deafness, including communication methods, technology, legal rights, and more. Our knowledgeable staff is available to answer any questions you may have and offer guidance tailored to your specific needs. Get in touch with us.
Social & Recreational Activities
We believe in the importance of building a strong community. That’s why we organise social events, outings, and recreational activities where individuals with hearing loss can connect, share experiences, and have fun together. Read more here.
Children & Family Services
We believe that every child deserves a world of opportunity. Our dedicated Children and Families Team is committed to providing unparalleled support and resources for families with D/deaf children or CODA’s (Children of Deaf Adults). Read more here.
Advocacy & Support
We advocate for the rights and needs of the D/deaf community, ensuring that their voices are heard and respected. Read more here.
We also offer support groups for Tinnitus and Hard of Hearing Social Groups. Read more here.
Deaf Awareness Training & BSL Courses
We offer Accredited Level 1 and Level 2 British Sign Language Courses and D/deaf Awareness Training sessions to enhance communication skills, and promote D/deaf awareness. Training is available to individuals, organisations, school and groups. We also offer bespoke D/deaf Awareness Training so please contact us with your requirements. Read more here.
Communication Support
We offer sign language interpretation services for various situations. Our interpreters are fully qualified, experienced interpreters and ensure effective communication between D/deaf and hearing individuals. Read more here.
We also offer Free equipment and up to date technology aids to support you in your independence. Please contact us if you would like an Assessment. Read more here.
Coming Soon!! Festive Activities & Events for children and the whole family
Latest News

‘Poor’ NHS interpreting services leading to misdiagnosis and deaths.
On BBC Radio Four this week, 'File on Four' covered a story about 'Poor' NHS interpreting...

BINGO at the DRC was a FULL HOUSE!
We had a 'Full House' with over 60 people from the vibrant D/deaf community who came...

Design a Teddy Competition – Win Family Cinema Pass
This is your chance to design a Family Hub Mascot and WIN a FAMILY CINEMA PASS. Sutton...

St Helen’s Council want to hear your views on Adult Social Care (BSL)
St Helens Council want to get your views on the things that matter most to you to create a...

Opportunity for D/deaf visual artists with Wonder Arts and DRC
Wonder Arts are delighted to share that they are looking for a D/deaf visual artist from...

UK Deaf Sport launch a Fair Play for Deaf Athletes Campaign and need your help
a UK Deaf Sport are launching a Fair Play for Deaf Athletes Campaign on 15 November 2023....

UK first as Deaf scholar Annelies Kusters becomes full professor at University (with BSL)
The information can be seen in BSL here: https://youtu.be/WisYha0qJVM Annelies...

Casting Call for 2 Deaf girls who can Sign
CASTING CALL Articulate Drama School and Agency are looking for two deaf girls who can...

It’s CHRISTMAS!! Festive fun events for the whole family at DRC
Head on over to our events page, where you will unwrap a whole heap of festive fun. From...

DRC attend the Launch of St Helens Family Hub – and what a great event it was
Members of the Children & Family team at the Deafness Resource Centre recently participated in...
“DRC aim to deliver high quality services that empower, enable and support the D/deaf community”
How many people did we support across St Helens, Halton and Knowsley during 2022-2023?
Let us show you…
Advocacy Interventions
People attended Tinnitus Support Groups
Interpreter Bookings
Families received indepth Family Support
People received specialised equipment
2-18year olds participated in Ican Sign Programme
Families that completed 6 week Family Sign Course
%
Pass rate of students who completed Level 1 BSL
People attended Hard of Hearing Support Groups
Deaf Awareness Sessions delivered
“Hi I have just got back from the deaf awareness half day delivered by staff at the Deafness Resource Centre. I just want to say it is the best and most valuable 4 hrs I have ever spent in a classroom. The delivery was absolutely brilliant. I can’t say I will be the most prolific signer the trust will have but I will certainly continue to practise it and hopefully be able to welcome patients from the deaf community who choose to sign in their own language.
Many thanks”
Staff Nurse – Whiston Hospital
BSL Courses | Deaf Awareness Training

We offer Level 1 & Level 2 Accredited British Sign Language Course with Signature
We also offer Deaf Awareness Training across the North West…
Communication Service

Our Language Service Professionals are experienced in the following settings: medical appointments, general meetings, specialist…
Downloads & Useful Links

From referral forms, application forms, resources, useful links and more…
Equipment Services

If you live in St Helens, Halton or Knowsley, you may be eligible to receive FREE equipment to aid you with your hearing loss…
Room Hire

We have a number of rooms available for meetings, events, seminars, and social groups…
Support Groups

We hold regular Hard of Hearing Social Groups and Support Groups for people living with Tinnitus…





Watch Me…
You can click the square [ ] on the videos below to enlarge to full screen mode

Can you help us? You spend and brands donate
Shop as normal but never miss a donation!


Follow us



Privacy Policy | © Deafness Resource Centre Limited 2023 | Registered Charity in England No. 1128148. Company Limited by Guarantee 6807282.